Introduction
Welcome to Mellee Energy. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By using our site and services, you agree to the practices described in this policy.
Information We Collect
Personal Information
We may collect personal information that you provide to us directly, such as:
- Contact Information: Name, email address, phone number, and postal address.
- Account Information: Username, password, and other registration details.
- Payment Information: Credit card details, billing address, and other payment-related information.
- Communication Information: Messages, inquiries, and other communications with our customer service team.
Non-Personal Information
We may collect non-personal information automatically when you visit our website, including:
- Usage Data: Information about how you use our site, including pages visited, time spent on the site, and other usage statistics.
- Device Information: Information about the device you use to access our site, such as IP address, browser type, operating system, and device identifiers.
- Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar tracking technologies.
How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide and Improve Our Services: To process transactions, manage accounts, and enhance user experience.
- To Communicate with You: To respond to inquiries, send updates, and provide customer support.
- For Marketing and Advertising: To send promotional materials, newsletters, and targeted advertisements.
- To Analyze and Understand Usage: To monitor and analyze usage patterns, improve our site and services, and develop new features.
- To Ensure Security: To protect against fraud, unauthorized access, and other security issues.
How We Share Your Information
We do not sell your personal information to third parties. We may share your information in the following circumstances:
- With Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and marketing assistance.
- For Legal Compliance: We may disclose information if required by law, regulation, or legal process, or to protect the rights, property, and safety of Mellee Energy, our users, or others.
- In Business Transfers: We may share information in connection with a merger, acquisition, or sale of all or a portion of our assets.
Your Choices and Rights
You have certain rights regarding your personal information, including:
- Access and Correction: You can access and update your personal information by logging into your account or contacting us directly.
- Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in those communications or contacting us.
- Cookies: You can manage cookie preferences through your browser settings. However, disabling cookies may affect your experience on our site.
- Data Deletion: You can request the deletion of your personal information, subject to certain legal requirements.
Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet or email transmission is completely secure or error-free, so please take special care in deciding what information you send to us.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child, we will delete such information from our records.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website and updating the effective date at the top of this page.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Mellee Energy
info@mellee-energy.com
03001316779
Thank you for trusting Mellee Energy with your personal information. We are committed to protecting your privacy and providing you with the best possible service.